The Twitter account of the account @NBA2K stated that prior

  • With the app, you can redeem NBA 2K MT Locker Room codes as well as use features like the Scan Your Face feature for your MyPLAYER customized character in the MyCAREER mode. However, some users have reported that they're having difficulty accessing the app and cannot use the much-anticipated face scanning feature. Below is 2K Games' official statement regarding the fix to the "failed to log in to 2K Sports" error message for the NBA 2K23 companion app.

    Unfortunately, there's no known fix for this issue as of the date of writing. Nevertheless, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the "failed to sign in to 2K Sports" error that continues to occur when using the MyNBA2K23 application, and stated that a fix is being worked on.

    The Twitter account of  Buy NBA 2K MT Coins the account @NBA2K stated that prior to logging into the MyNBA2K23 application, users should have logged into their PC or console account first. You should therefore be having access to the app in the event that you already have an activated NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch or Steam prior to synchronizing your account to the app. But the fact that some part of players are not able the application isn't gone.

    At present, those impacted by the issue won't be able use the face scanner feature of NBA 2K23 as well as redeem Locker Room codes with the app, and we'll update this article once Visual Concepts and 2K have made a patch available to fix the "failed to log in to 2K Sports" issue.